Site Maintenance Update

We have some serious availability problems at Podcasting News over the last five days, for which we apologize. We’ve moved most of the site to a new host, Media Temple, and still have a few loose ends to wrap up.

Our previous web host, 1and1, updated our main server last week with a system that proved to be unstable for us and many of their other users. (Problems with udev). We tried working with them to get the problems resolved, but they wouldn’t roll the system back to the previous version, they wouldn’t say when they could have the problem fixed, they wouldn’t pro-actively monitor the affected servers that had been destabilized and they wouldn’t document the issue so that their first-tier support people could get the servers back up and running. After a couple of days of this, we decided we had to switch hosts.

Our experience with Media Temple has been night and day different. Every time we’ve called them with an issue, the person that answers the phone has been very knowledgeable, easy to understand and friendly. We’re hoping their stability and reliability is as good as their service.

Thanks for bearing with us!

     

This entry was posted on Wednesday, March 26th, 2008 at 12:26 am and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.