I'll think twice before buying another iPod. Beautiful as the whole iPod/iTunes combo is in so many ways, it is flawed in a way that says to the user, "You are not in control here" -- a message that directly contradicts the fundamental promise of personal digital technology. You'd expect precisely the opposite from Apple, which has long benefited from an image as the user's champion; but the company's dedication to usability broke down somewhere between the DRM scheme that limits your ability to use purchased iTunes music files and the roach-motel approach to the player's hard-drive.
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